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Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

If goods are manufactured specifically for a customer or tailored to their personal needs, or If the item is shown as an individual special order, the statutory right of withdrawal does not apply.

In order to exercise your right of withdrawal, you must inform us (Uhrkultur GmbH, Neckarstrasse 66, 47051 Duisburg, Germany, e-mail: of your decision to withdraw from this contract by means of a clear statement. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
If you revoke this contract, we must reimburse you for all payments that we have received from you, with the exception of delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse the repayment until we have received the goods back. The return of all sent watches is linked to the return in the special transparent, unopened, undamaged and still 4-fold sealed transport boxes.
A return by the consumer is excluded in any case. After telephone consultation with Uhrkultur GmbH, the goods will be insured and picked up by a suitable transport company for the full insurance value until they are returned. The consumer receives a shipping label for this purpose, which must be attached to the neutral packaging. The packaging must not give any indication of the branch or content.
You must pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods, in particular via unsuitable transport companies that do not adequately cover the entire contents of the goods and the insured value.
Exclusion or premature expiry of the right of withdrawal:
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded. According to Section 312g Paragraph 2 Sentence 1 BGB, the consumer has no right of withdrawal in the case of a contract concluded outside the business premises or in the case of a distance contract if goods are manufactured specifically for a customer, tailored to their personal needs, modified or individually repaired. There is generally no right of withdrawal at trade fairs.

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Erfahrungen & Bewertungen zu Uhrkultur GmbH